Privacy Policy 
 Last updated: October 16, 2025

XclaimAgency.com is operated by Xclaim Agency LLC (“Xclaim,” “we,” “us” or “our”). This policy explains how we handle personal information collected through this website and related inquiries. Additional privacy or data-handling terms may apply to specific client services.

Information we collect
When you contact us, we collect the details you provide, such as your name, email address, phone number, business name, website address and information about your inquiry or project. Xclaim_Contact_Page_Copy

Our website and form providers may also record technical information, including your IP address, browser and device details, pages requested and the date and time of your visit or submission. Xclaim Agency

Please do not send passwords, payment card details, government identification numbers or sensitive personal records through the general inquiry form.

How we use information
We use information to respond to inquiries, prepare proposals, provide requested services and support, communicate about projects, maintain business records, and protect and improve our website. We may also use information to meet legal obligations and prevent fraud or misuse.

Forms and information sharing
We use Jotform to collect and manage online form submissions. Information you submit is processed through Jotform and the communication services we use to receive and respond to your message. Jotform’s Privacy Policy explains its handling of information. 

We do not sell or rent your personal information. We share information as needed with providers that support our forms, email, hosting, security and requested services. These providers may process information in the United States or other countries where they operate. Xclaim Agency

We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, or to prevent fraud or misuse. When you ask us to coordinate with another service provider, we may share the relevant details needed for that request.

Cookies and website tools
Cookies are small files stored on your device. Our online forms and other embedded services may use cookies and similar technologies to support their features, remember settings and help prevent abuse. Providers may receive technical information when their services load.

You can manage or delete cookies through your browser settings. Restricting cookies may affect forms or other website features.

Email and other communications
Submitting an inquiry does not subscribe you to a newsletter or authorize a promotional text or automated-call campaign. Any promotional opt-in is requested separately. 

You can stop marketing emails by using the unsubscribe option provided or contacting us. We may still send replies and necessary communications about your requests, active projects, billing or support.

Keeping and protecting information
We retain information for as long as reasonably needed for the purposes described in this policy. Retention depends on the nature of the inquiry, any ongoing client relationship, and applicable recordkeeping, legal and security requirements. Information no longer needed is deleted or de-identified in accordance with our record and backup procedures.

We use reasonable administrative and technical safeguards intended to protect personal information. No online transmission or storage system can be guaranteed completely secure.

Your choices and requests

You can contact us to request access to, correction of or deletion of personal information we hold about you. We may need to verify your identity before acting. Some records may need to be retained for lawful business, security or legal purposes

.Additional rights may apply depending on where you live and the laws that cover your information. We will handle requests in accordance with applicable law.

Other websites and children’s privacy
Links to client websites, portfolio examples and other independently operated websites lead to services with their own privacy practices. Please review their policies before providing information.

This website is intended for business users and is not directed to children under 13. Please contact us if you believe a child has submitted personal information so we can review and address it.

Policy updates and contact

We may update this policy as our website or practices change. The date above identifies the latest revision. We will provide additional notice or obtain consent where required by law.